industries we support

Industries where delivering an engaging digital experience that customers love is an essential differentiator and competitive advantage.


The Ed-tech sector is forecasted to expand significantly, with a projected CAGR of 14.3% during 2023-2028. The industry is on the brink of a transformation as it embraces advanced technologies like Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), mixed reality, and the metaverse. The implementation of gamification is also set to take centre stage, offering an innovative approach to enhancing customer engagement and elevating user experiences.

At GlobalStep, we bring a decade of experience to the table, having serviced a wide range of eLearning clients. Our specialist team, adept in AI, the metaverse, and gamification, is equipped to tailor your product to meet specific requirements. Anchoring our quality assurance (QA) strategy in the heart of user personas, we endeavour to deliver top-tier eLearning solutions that align with your consumers’ needs and preferences.

Online Gambling

The coming year foresees the online gambling industry expanding at a robust CAGR of 7.1%. Notable growth is anticipated in online casinos, coupled with the potential mainstream integration of cryptocurrency. Companies are striving to offer immersive gaming experiences, evidenced by the emergence of VR casinos.

GlobalStep stands at the forefront of this dynamic sector, having collaborated with industry frontrunners in the realm of online gambling. Our proficient in-house team is capable of delivering bespoke solutions to align with your specific business requirements. With an array of skill sets across our staff, we are poised to support a diverse range of projects, providing unmatched expertise and insight.


The e-commerce industry is set to maintain its upward trajectory in the coming year, with a critical focus on enhancing user experiences. Achieving this requires an innovative blend of personalization techniques powered by AI, AR, and VR technologies. It’s crucial for retailers to stay ahead of the curve by delivering unrivaled customer experiences.

GlobalStep is your partner in creating a premier e-commerce platform, designed to captivate customers with a seamless and engaging experience. We offer comprehensive services spanning application development, digital assurance, linguistic QA, localization, and customer services, ensuring you can meet and exceed customer expectations every step of the way.


The tele-health sector has seen a surge of over 1000% in the past three years, primarily propelled by the effects of the COVID-19 pandemic. As a result of this rapid evolution, a noteworthy 36% of patients now express willingness to transition to tele-health providers as opposed to traditional health services.

GlobalStep leads the way in blending human care with technology to provide a safe and comforting space for patients. Our core services guarantee optimal functioning of technology to yield the most reliable outcomes for your patients. Additionally, our customer support services strive to ensure a sense of safety and care for your patients and clients alike.

Internet and Social Media

The social media market experienced an impressive surge of $40B from 2022 to 2023 and is projected to double by 2027. With the industry’s landscape shifting dynamically on an almost daily basis, staying fully engaged and connected has never been more crucial to outshine the competition.

At GlobalStep, we provide a finely-tuned, end-to-end solution that delivers a comprehensive perspective of the end-user experience. Our core services are meticulously designed to enhance the user experience, while relentlessly scrutinizing data and customer insights. This allows us to fuel innovation and enhance our clients’ offerings, thereby enabling them to maintain a competitive edge in this rapidly evolving market.


The FinTech and InsurTech sectors have undergone rapid evolution despite their relatively recent inception. The market has doubled in size since 2018 and is forecasted to replicate this growth by 2024. Ensuring strong security and superior user experience is paramount for brand success and longevity, given that a single misstep can undermine brand loyalty.

As part of every client engagement, GlobalStep conducts a thorough needs assessment and risk mitigation analysis. Our industry leaders offer advice and guidance early in the project management phases, ensuring the delivery of reliable and secure services to the end customers. Alongside this, we strive to maximize monetization strategies via comprehensive customer journey process mapping.


The Telecom industry is currently facing significant competition and revenue challenges, leading to expectations of increased mergers and acquisitions. Companies are also gearing up to streamline 5G to provide superior connectivity and performance. Moreover, on the Business Support Systems (BSS) front, firms aim to expedite deliveries to the market by harnessing the power of cutting-edge technologies.

GlobalStep has a rich legacy in the Telecom industry. Our experienced team, equipped with years of industry-specific experience, leverage their expertise in the latest technology trends to deliver comprehensive solutions. At GlobalStep we are well-prepared to assist you in your transformative journey, ensuring you stay at the forefront of the telecom revolution.

Travel & Hospitality

With global Covid-19 restrictions easing, the travel industry is experiencing a significant upsurge. Like many sectors, travel has benefitted from the strategic deployment of technology during the pandemic. Meeting customers’ expectations for round-the-clock booking, reservations, and support services has become imperative to secure market share and encourage repeat business.

GlobalStep is at the forefront of blending technology with customer support services. Our core expertise lies in scrutinizing customer behaviours to aid in the development and innovation of web and mobile applications. This strategic approach drives higher sales per booking and reduces operational costs, ultimately improving the bottom line.


Despite supply and labor shortages over the last 3-5 years, the manufacturing industry continues to see unprecedented year on year growth. In order to meet with the demands and capitalize on the opportunities that present them selves the manufacturing industry needs to enable and leverage digital technology. Leveraging digital technology can help mitigate risk and proactively capitalize on opportunities to grow market share.

At GlobalStep, we are able to partner with our clients and help identify the digital gaps, help build road maps to eliminate the gaps. Leveraging our global footprint and network we can deploy resources to intertwine within our clients environment ensuring a seamless and integrated business solution helping eliminate the labor shortages while reducing operational costs.

Media and Entertainment

We recognize the ongoing transformation within the media and entertainment industries, which are poised for continued growth. Our focus remains on the gaming sector as a primary driver of entertainment. In this evolving landscape, the emphasis is shifting towards quality over quantity. Additionally, there is a heightened emphasis on advertising, presenting opportunities for strategic investments.

GlobalStep stands out in the industry due to our team of experts who bring extensive experience in the media and entertainment sectors. By combining technological expertise with a customer-centric approach, we deliver high-quality solutions through our distinctive offerings.

Contact Us

Discover your new business partner.

How can we create amazing digital experiences together? Reach out to us by filling out the form and we will be in touch as soon as possible.